Healthy clean

One of the many traits that Millennials and Gen X-ers share is a devout appreciation for the value of time. For service businesses that specialize in time-freeing solutions, that’s great news.

“We’ve noticed an uptick in homeowners the past few years who don’t want to spend their time cleaning their homes,” says Michael Manhoff, who owns The Maids. “In most families today, both mom and dad are working lots of hours. And, seriously, no one actually looks forward to cleaning their home at the end of the day.”

The tasks deemed drudgery by most folks are approached with a professional level of care by the top-trained and uniformed teams at The Maids.

“Our equipment is commercial-grade, including HEPA vacuums,” he says. “And it’s important to us to use environmentally friendly, citrus oil-based cleaning products that won’t leave behind a bleachy smell.”

Referred for a Reason

The Maids receives a 96% referral rate—unheard of in the home-cleaning business—for good reason.

“We’re blessed with a long-term staff that shows enthusiasm and respect for each home,” he says. “From the first phone call to each clean, customer service is our number one priority.”

And that isn’t by accident.

While I was interviewing Michael for this story, I happened to catch a glimpse of his message board on the wall and in big letters it says, “Zen office.”

I had to ask him what it meant, and he explained it signifies the culture he’s created for his 50-plus-member staff over the past 25 years.

“We do our best to be kind to ourselves and our clients,” he says. “We seek in a Zen way to create a positive environment. In our reviews people often mention how refreshingly nice the people are who answer the phones and handle the scheduling. And when it comes to the level of a clean home, we passionately and tirelessly go the extra mile to achieve it.”

Cleaner Home = Healthier Home

With the rise in respiratory and skin issues, the bottom line is, the cleaner your home, the better your health and well-being.

“Dirt, dust, allergens, bacteria and viruses cling to surfaces,” says Michael. “Cleaning and sanitizing products are used for virtually every available surface, and our HEPA filtration vacuums capture up to 99% of bacteria, pollen, allergens, pet dander and other pollutants. We improve the air quality of a home. Our teams also focus on areas where germs can spread, like doorknobs and light switch plates.”

His company’s 22-Step Healthy Touch Deep Cleaning System is a bar the company rises to. It details areas of each room to be cleaned and thoroughly disinfected.

“We understand there’s a level of trust in allowing people into your home,” he says. “So, we make sure to always send the same team to a home. And since there are three or four people on a team, they get in and out of most homes in an hour.” 

Of the many five-star reviews for The Maids online, several mention the teams “treated our home as if it was their own,” which is all a homeowner could hope for. Why not leave the cleaning to the pros and enjoy a little more you time?

The Maids clean and refresh homes all over Cuyahoga, Summit, Medina, Geauga and Lake counties. The staff is certified, bonded, and insured. Call 440-735-6243 or 330-220-0098 for a free over-the-phone estimate. To book online or learn more, visit TheMaidsNortheastOhio.com.