What's your shopping personality?

When shopping for a more complex product or service that requires a little research, people generally approach the decision-making process in one of two ways: Those who are more introverted often prefer to research on their own before engaging with a company representative. They prefer to explore options without a salesperson looking over their shoulder.

Extroverted shoppers might prefer to start the process by meeting with a knowledgeable professional to ask questions. Either way, shopping for replacement windows, doors or a beautiful new bathroom shouldn’t force you out of your comfort zone.

That’s the belief of Window & Bath Expo owner Tony Hoty, who has developed two distinct ways to shop in a single showroom.

“It’s your personality, so how you shop should be your choice,” he says. “Enjoy a warm welcome at our Westlake showroom during regular hours or stop by after hours and on weekends. At the entry, we’ll text you a special access code to explore options on your own.”

Swiss psychiatrist Carl Jung first introduced the terms “extrovert” and “introvert” in his 1921 book Psychological Types. Introverts, he explained, tend to have an inward orientation of energy, focusing on ideas, inner thoughts, and reflection. Extroverts, on the other hand, direct attention, interest and energy outward toward the external world.

Regardless of your “type,” Tony has you covered.

For the Extrovert

If you prefer to shop in a more traditional way by meeting with a company representative, visit the Window & Bath Expo showroom on Sperry Drive in Westlake and meet with Sheri Shupe. As one company slogan invites, “Visit Sheri on Sperry.”

“Sheri has helped so many Northeast Ohio homeowners find answers to their questions and take a closer look at windows, doors and bath solutions. It’s a showroom visit actually worth your time.”

In addition to friendly guidance without a high-pressure sales pitch, visitors also enjoy free coffee and pastries.

“For our fast and affordable bathroom projects—including new tubs and showers—we use modern, groutless panels, not stone or ceramic tile,” Tony says. “The technology has improved so much over the years that it helps to have someone like Sheri explain it. These durable, solid-surface panels won’t dent, stain, warp, or chip, and they’re infused with an antimicrobial agent and other solid-surface materials that inhibit mold and mildew. When it’s time to clean them, just wipe them down. No more scrubbing grout with a brush.”

The company also offers sinks and vanities, as well as full remodels with options for bathtubs, cabinets, countertops, flooring, commodes, mirrors, lighting, and more. All projects include a lifetime warranty.

For the Introvert

If you prefer to skip the free coffee and pastries and shop on your own, visit the same showroom after hours or on the weekends. The 24-hour showroom is easy, convenient, and safe. Upon arrival, instructions on the front door prompt you to text for an instant access code with your smartphone that grants you access. Simply enter the code on the front door keypad to start exploring.

Once inside, the experience feels much like a self-guided museum tour. Each vignette highlights the features specific to that vignette, including styles, colors, walls, shower doors, seating, shelving, and other accessories. Spend as much time as you want exploring the different options for both bathrooms and replacement windows. For safety and security, the entire facility is under 24-hour surveillance.

“The experience is easy, and you learn much of the same information you would if a salesperson were in your home,” Tony says. “But this way, you can decide whether to proceed with an estimate for your project with no pressure or obligation.”

Most people complete the self-guided tour in 15-20 minutes.

“Being able to see, touch and feel life-sized displays—and step into the actual showers—on your own schedule elevates the shopping experience,” Tony says. “At the end of the day, ours is a service business and our goal is education without hassle. That’s why we offer two ways to welcome visitors to our showroom, regardless of your shopping personality.”

Windows and Doors, Too

In addition to new bathrooms showcased at Bath Expo, the company’s Window Expo features popular brands of windows and doors in a wide range of styles, colors, and materials, including vinyl, composite, fiberglass, and real wood. “We don’t limit our customers by offering only one brand of window,” Tony says. “We’re not tied to any single manufacturer. That means we can offer different brands that best fit each customer’s unique home, taste, and budget.”

Regular showroom hours are Monday-Friday 9 a.m.–5 p.m. Outside of these hours, feel free to visit the 24-hour showroom anytime at your leisure. You’ll find showrooms in Westlake, Aurora, Mentor, Seven Hills, Canton and Huron.

Window & Bath Expo

24510 Sperry Drive, Westlake

Open 24 hours a day, every day

440-296-9999

BathExpoCleveland.com

WindowExpoCleveland.com