The water wizards of APPC Plumbing

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(L-R) Eric and Keith Schroeter are the owners of APPC Plumbing Services. Together they're changing the face of the industry, building trust and providing expert workmanship. (Photography by Benjamin Margalit/Margalit Studio)

By Laura Briedis

In an industry sometimes defined by misconceptions about plumbers and a lack of trust on the part of homeowners, one locally owned business is determined to change the perception.

“By offering expert workmanship and honest assessments, we are enhancing the appreciation of our industry,” says Eric Schroeter, who, along with his son, Keith, owns APPC Plumbing Services in Medina. 

“Usually when someone calls us it is a crisis,” he says. “We bring a sense of calm and provide rapid response.”

A staple in the community for the past two decades, APPC Plumbing is a place where women and seniors feel comfortable dealing with plumbing issues.

“Our business continues to grow because homeowners appreciate that we quickly resolve their plumbing problems,” says Eric, who founded APPC Plumbing after working in a family hardware store in upstate New York and moving to Ohio.

“We know that plumbing can be somewhat confounding, so we educate homeowners.”

“We also pride ourselves on the service we provide,” states Keith, noting the company’s Better Business Bureau Gold Star Rating. “We are a brick-and-mortar business right down the street, so if there is a problem we are here.”

As a full-service plumbing company, the licensed, bonded and insured plumbers at APPC can address all of your plumbing concerns, including water heater installation and repair; sewer and drain cleaning; gas, water and sewer line repair; bathroom and kitchen plumbing fixture replacement and repairs; and sump pump installation.

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Sump Pumps
“Plumbing is often thought of as water supply, but just as important is water removal,” comments Eric. “Especially in the spring when there is increased ground water making your basement more susceptible to flooding.”

“A sump pump backup system is cheap insurance to keep your basement dry,” Keith says. “A backup can cost about $800, which is nominal when compared to the damage a flood can cause to a $20,000 finished basement.”

“Every basement should have a sump pump back up system, and probably an extra pump on hand,” adds Eric, noting the failure of a 49-cent switch can cost you thousands of dollars.

APPC Plumbing installs a backup sump pump system that operates on batteries, so it is not dependent on electric currents, as well as a hydraulic-driven backup system.

Sewer and Storm Drain Cleaning
Homeowners usually only call a plumber when there are problems, which often means their sewers and drains are clogged.

APPC Plumbing snakes the pipes to allow everything to flush out so the water will flow freely. They use the latest technology, such as sewer camera inspections, high-pressure jetting and mechanical snakes.

Water Heaters
“APPC Plumbing is the largest installer of water heaters in the region,” Eric proudly states. The company sells and services leading brands of natural gas, electric, power-vented and tankless water heaters.

“We take the approach that we are not selling water heaters but are instead selling your family the hot water it needs,” says Keith. “We don’t push a certain type of heater. We explain the different features of a conventional gas water heater versus a power-vented water heater versus an electric water heater to help the customer determine which is best for his or her needs and household.”

“We want the community to see us as a place to come for answers,” adds Eric. “We don’t have any salesmen on staff, just plumbers who can answer any question.”

APPC Plumbing Services is located at 3247 Pearl Road in Medina, across from the Bunker Hill Golf Course. For more information, call the store at 330-722-7754. For service, call 330-590-0401 locally for Medina County or 216-396-6524 for the Greater Cleveland area. Visit APPCPlumbing.com for more details about plumbing services.